Are you planning a visit to the museum?

To keep our visitors, staff and volunteers as safe as possible, we've made some changes to how we operate. Here’s everything you need to know before you visit, and the safety protocols in place for family programs.

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We will continue to review and update this situation. Thank you for your patience and understanding as we make changes to our program of experiences and events at the museum during this time.

**Important information about your visit**

SAFETY PROTOCOLS FOR FAMILY PROGRAMS

Kids On Deck re-opens 27 September 2020

· Activity tables are spaced 1.5m apart and restricted to 1 family per table - to safely make creative activities in physically distanced pods - so you won’t be sharing any surfaces with other guests.
· Timed, limited capacity sessions bookable on the day of your visit for safety and tracing.
· A more open space with additional windows and doors open for air flow.
· All touched surfaces (tables, chairs and tools) are sanitised or swapped over between sessions.
· There will not be any soft play or dress ups available at the moment.
· There are plentiful hand washing facilities and hand sanitisers available at the museum and in our activity space. 
· Mask wearing by customer service staff wherever possible and practical.

Early Learning 

We are currently only taking groups of 10-12 participants (inclusive of adults and children) in Stroller Tours or Mini Mariners sessions to allow for safe physical distancing. 

We are happy to offer transfers of session tickets for anyone who finds they are unwell on the day of the event so there is flexibility on any ticket you buy. We do ask that visitors don't attend if they are unwell.

Mini Mariners

Our program experience has been modified to include:
· Theatrical devices that promote safe distance during tours.
· Mask wearing by customer service staff wherever possible and practical.
· Tactile surfaces are carefully sanitised between uses, we do not offer any dress ups or soft play at the moment.
· Our musical items in tours will promote percussion and rhythm instead of singing, ensuring there is still a lively experience without any risk. 
· There are plentiful hand washing facilities and hand sanitisers available at the museum and in our activity space. 
· Our craft tables are spaced apart for 1 family per table to safely make creative activities.
· Resources are changed over in between every session so you don't need to share anything. 
 
Stroller Tours

Our program experience has been modified to include:
· Safe distancing on tours and mask wearing by customer service staff wherever possible and practical.
· There are plentiful hand washing facilities and hand sanitisers available at the museum and in our activity space, and all activity areas are thoroughly disinfected between uses.
· Our play experience has been modified to promote safe distancing so you will find individual family "pods" in our play space- separate chairs and mats for each parent and baby so that there are no shared surfaces with other guests.
· For a safe sensory experience for little ones, we are focusing on visual and auditory experiences - bubbles, lights, reflective surfaces, and music, and we may have facilitated puppetry in some themes.
 

Group Bookings are also available

Your safety and comfort are incredibly important to us and so we have also made on-demand sessions available for our early learning programs. This means you can choose to attend an activity just with your friends or other family groups you know well.

We can include the exhibition entry of your choice as well (minimum group booking numbers apply). To find out more about on-demand sessions contact the museum's bookings officer on bookings@sea.museum or 02 9298 3609.

Online Resources

For anyone unable to make it in-person there are also a great range of virtual tours and make at home resources on our website to enjoy from anywhere.

The health and wellbeing of our visitors, staff and volunteers is our highest priority and we need your help to contain the spread of COVID-19.
 
What we’re doing to protect you
• Access to the museum is restricted to reduce crowds and ensure social distancing
• We encourage pre-booking your visit online  
• The museum is now cashless – card payments only
• Hand sanitisers are provided throughout the museum 
• Frequent routine cleaning is undertaken to ensure the highest standard of cleanliness and hygiene
• We offer free temperature screening devices on request
• We have updated our privacy notice online

 
How you can help us to stop the spread of COVID-19 
• Do not visit if you are undergoing the self-isolation period or have been in contact with someone diagnosed with COVID-19
• Do not visit if you are unwell or have a dry cough, sore throat, shortness of breath, high temperature or fever, body aches or pains
• Please provide us with your personal details and give us permission to provide them to NSW Health if they ask us to do so
• Maintain a distance of 1.5m between yourself and other people at all times
• Downloading the Government’s COVIDSafe app is recommended
 
If you’re feeling unwell please call National Coronavirus Health Information line on 1800 020 080.

 

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