Can’t find an answer to your question?
Please contact the Welcome Wall desk on 02 9298 3667 or email welcomewall@sea.museum We love your feedback! Please email your comments or questions to the above address.


The new look reflects a redesign for improved usability. The previous system, called ‘Virtual Welcome Wall’, was working with software which is no longer supported. Unfortunately this created problems for alot of users who could't see their full records. In the past year we have worked towards a new, improved system which will allow you to view the stories from the Welcome Wall on all your screens: PC, tablet and mobile. There is more space in each record for longer biographies and for more photographs, documents, videos and audio files.

If you are experiencing problems with finding Welcome Wall records, please email your query to welcomewall@sea.museum describing the issue, plus your name and phone number. We'll investigate the issue and get back to your as soon as possible.
 

Due to privacy concerns, some of the information you have provided is now hidden from view on the public site. However, all the information you have recorded is safely stored in our database.

If you are using an old link to the Virtual Welcome Wall you will find that the link has been blocked. This is because the records now are stored with the new Online Welcome Wall. When this new system is ready you'll receive an email explaining the new login process. If you have changed your email address please contact welcomewall@sea.museum to update your details, so we can get in touch with you.

Registration fees are under review. If you wish to be informed about the new registration fees please leave your details in our Registration of Interest Form

Registrations for the Welcome Wall are currently on hold. If you wish to be contacted when registrations open again, please leave your leave your details in our Registration of Interest Form.

You can register to the Welcome Wall without official documents. If you are registering another person you will need to get their consent through our permission form (available at the time of registration). For the online record you will be required to provide the town and country of birth, date of arrival to Australia and vessel name (if arriving by ship). You can also add a biography, photographs, videos and audio recordings.

Right now we don't have a set date for the next unveiling ceremony. If you'd like to be contacted when registrations resume please leave your details in our Registration of Interest Form

The Bronze panels record the names of those who travelled from all over the world to make Australia home. Other details such as date of arrival in Australia and country of birth are recorded on the Online Welcome Wall.

Right now we don't have a set date for the next unveiling ceremony. If you'd like to be contacted when registrations resume please leave your details in our Registration of Interest Form

Yes. Immigration by ship is one of the most significant events in the maritime history of Australia. In the Sixties air travel started replacing long sea journeys and today air travel is the main method of arrival to this country. The Welcome Wall tells the stories of those who travelled from all over the world to make Australia home, whether by air or sea travel.

Yes, you can register yourself as long as you were born in another country and made Australia your home, whatever the circumstances of your arrival.

Yes, you can register a friend, work colleague, boss or employee, as long as they were born a citizen of another country and made Australia home. The person you nominate will be asked to sign off their consent to having their names and any other details on the bronze wall and the online database.

Yes, you can register a family member who was born a citizen of another country and made Australia home. The person you nominate will be asked to sign off their consent to publish their names and any other details on the bronze wall and the online database.

Yes. You can list your family members together on the Welcome Wall.

Yes. You can list your family members together on the Welcome Wall.

Names of migrants are not automatically recorded on the Wall. They or their relatives and friends need to purchase a registration through the museum. To be contacted when registrations reopen, please leave your leave your details in our Registration of Interest Form.

No. The names are listed in the order of the date on which they have been registered. This order creates a random list of different countries of birth and different dates of arrival, which is a reflection of our multicultural society and history.

You can search the Online Welcome Wall where all names engraved in bronze are recorded, together with their personal account of their journey.

We will tell you the position by panel number, column and line number. You will be invited to the unveiling ceremony when the panel is added to the Welcome Wall.